![]() ![]() What if I never had an account on ? Why is there the outage for me ? In order to transfer accounts from the platform, we need to have the entire platform unavailable to ensure the transfer of customer information happens without any problems or duplications. Once the platform is live again (expected the afternoon of Thursday, June 16), your account will be available with nothing having changed. If you don’t have a account, nothing with change with your existing account. What if I don’t have an account on ? What is happening to my account? We will let you know by posting an FAQ if this takes longer. On the afternoon of June 16 th, your balance and account access will be available on. Yes, your account will be unavailable starting the evening of Monday, June 13 th. Will my account be inaccessible while this transfer takes place? You will be receiving any remaining funds from your account in the coming weeks. This includes customers whose cool off period had ended, but they had not reactivated their account. If your account was on a cool off period or you had self excluded from the app, account on was closed, and your information will not be migrated to. What if I was on a Cool Off period on ? What if I had self-excluded myself from the app? If you didn’t a new account was created for you with your balance from your account migrated over. If you already had an account on, your Tropicana Atlantic City Online balance will be added to your existing Caesars account. ![]() On June 13, the Bally’s (formerly known as Gamesys) app was decommissioned, and your account is in the process of being transferred to the Light & Wonder (formerly known as Scientific Games) app. ![]()
0 Comments
Leave a Reply. |